Shipping policy

Our fulfillment time average is 5-7  days. However, due to the pandemic it is possible that orders can be delayed. When we calculate the estimated fulfillment time, we take into account the current order volume and our capacity. 

The estimated shipping time is calculated according to our historical shipping data for deliveries to your area or selling region. 

The estimated delivery time is just an estimate. It's not a guarantee. You can receive the order past the EDT for reasons, like.

Issues with print/embroidery files

Products being out of stock

Shipping related delays like failed delivery attempts, service disruptions 

That being said we will work our hardest to meet our delivery estimates. If you are ever in a situation where you haven't received the order and it's past the EDT, please allow a few more days. Or get in touch with for support via the "contact us" form. You can also reach the artist Lashon at (210)439-1638, call or text.